Shipping policy

URBANCHY – Shipping Policy

We ship Australia-wide (and selected international destinations where available).

Processing Time

Orders are typically processed within 2–5 business days.

Made-to-order / print-on-demand items may take up to 10–20 business days before shipping.

Delivery Times (Australia)

• Metro areas: 7–30 business days after dispatch

• Regional & remote: 10–30 business days after dispatch

Shipping Costs

Calculated at checkout based on your location and order weight.

We occasionally offer free shipping promotions – watch the homepage and your email for details.

Tracking

You will receive a tracking number by email once your order ships.

Delays

We are not responsible for delays caused by Australia Post, couriers, or circumstances outside our control (weather, public holidays, etc.).

Contact

Questions about shipping? Email info@urbanchy.com